Claremont Colleges Library FAQ

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I am trying to log in to the library but my card is not working

500 views   |   130   181   |   Last updated on Apr 11, 2013    Ask Us Log In Services Desk ID Number

 

When you log in to the library or the library's resources from off campus you need to use your name and your 10 digit ID number from your ID card.  The most common problem is not using all ten digits from your card. That includes the number after the dash (but not the dash). 

The number on your card looks like this:

123456789-3

Type it in like this:
1234567893

If you are correctly entering your name and number and it is still not working you will need to contact the Services Desk so they can check your account.  You can call the Services Desk anytime that the library is open at 909 621-8150.  You can also chat with the Services Desk Staff at Ask Us.  When you chat please enter your question before you press send so that the question will be answered by the appropriate staff person.